Automating Telegram/Slack Messages for Facebook Group Posts: A Technical Dilemma

Are you struggling to automate sending new Telegram or Slack messages whenever a new post is live on your Facebook group? If so, you’re not alone. One user recently brought up an issue where despite their Facebook account being connected, the Facebook groups in Make appear empty and do not update, no matter how many times they refresh the page.

The root of the problem seems to lie in Facebook’s decision to deprecate their Groups API. This means that the module necessary for this automation has been soft-deleted and cannot be added to a scenario in the editor. As a result, it has rendered the template unusable. The user has been advised to contact support to delete the template since it no longer serves its purpose.

For technical issues like this, reaching out directly to support can often lead to a quicker resolution. Support has access to specific account details, scenario logs, server-side logs, and internal tools and resources that can aid in investigating the issue thoroughly. Users can open a new ticket through the Make website or by emailing helpdesk@make.com and support@make.com.

In the midst of this challenge, one user raised a question about creating custom apps for Facebook groups as an alternative solution. However, with the current limitations imposed by Facebook’s removal of the API endpoint, exploring other avenues may be necessary.

While the situation may seem daunting, seeking assistance from Make’s support team can offer a ray of hope in resolving the automation issue. Stay tuned for updates and further insights on navigating through this technical dilemma.

When it comes to automating social media tasks, integrating different platforms can be a powerful way to streamline your workflow. In this case, the challenge lies in sending new Telegram or Slack messages whenever a new post goes live on a Facebook group. However, it seems that the Facebook groups are not updating in make and appear empty, despite being connected. How can you resolve this issue and ensure that your automation process runs smoothly?

### What is the Issue with Facebook Groups API?

The root of the problem lies in Facebook deprecating their Groups API, which means that the module for accessing Facebook groups has been soft-deleted and is no longer usable. This limitation poses a challenge for those trying to automate processes involving Facebook groups, as the API endpoint has been removed. This issue extends beyond just the Make platform and affects developers and users across the board.

### How Can You Address this Problem?

If you find yourself in a situation where you are unable to access Facebook groups or encounter errors due to the deprecated API, it’s important to reach out for assistance. Contacting support is a recommended course of action, as they have the tools and resources to investigate technical issues thoroughly. By opening a ticket with support, you can provide specific account details, scenario logs, and other information that will aid in resolving the issue.

### What Steps Should You Take Next?

To address the issue with Facebook groups not updating in make, follow these steps:

1. Contact Support: Reach out to Make’s support team to report the issue and request assistance in resolving it. You can open a new ticket through the Make website or by emailing helpdesk@make.com and support@make.com.

2. Delete Unusable Templates: If you are unable to resolve the issue on your own, consider deleting any templates or scenarios that are no longer usable due to API limitations. This will help streamline your workflow and prevent further complications.

3. Explore Alternative Solutions: Since direct access to Facebook groups is no longer possible through the API, consider exploring alternative methods for automating your social media tasks. Look into creating custom apps for Facebook groups or integrating other platforms to achieve your automation goals.

### Conclusion

While the deprecation of the Facebook Groups API presents a challenge for automation processes involving Facebook groups, there are steps you can take to address the issue and find alternative solutions. By reaching out to support, deleting unusable templates, and exploring alternative methods, you can overcome obstacles and streamline your workflow. Stay proactive in seeking solutions and adapting to changes in the social media landscape to ensure your automation processes run smoothly.