By Trend News Line 2024-06-17 10:11:21.
Air India Passenger Finds Metal Blade in In-flight Meal
In a recent incident that has raised concerns over airline meal safety, an Air India passenger discovered a metal blade in his inflight meal. The incident took place on flight number 175 from Bengaluru to San Francisco, where journalist Mathures Paul was served a ‘fig chaat’ that contained the foreign object. Mathures immediately spat out the food upon feeling the metallic object in his mouth, luckily avoiding any harm.
Air India Confirms Foreign Object Found in Meal
After Mathures shared photos of the metal blade on social media, Air India confirmed the incident in a statement. Rajesh Dogra, Chief Customer Experience Officer at Air India, acknowledged the presence of the foreign object and attributed it to a vegetable processing machine used by their catering partner. The airline has since taken measures to prevent similar incidents in the future, including more frequent checks of the processing equipment.
Mathures Paul’s Harrowing Experience
Mathures Paul recounted his traumatic experience with Air India, expressing shock and dismay at the negligence he perceived from the airline and its staff. He highlighted the potential danger of having a blade on board an aircraft and criticized the initial response from the crew. Despite the airline’s offer of compensation in the form of a business class trip, Mathures declined, considering it a bribe.
Previous Incidents Involving Air India
This is not the first time Air India has faced criticism over its onboard services. Just a few days prior, a business-class passenger on a New Delhi to Newark flight complained of being served “uncooked” food during the journey. Additionally, another passenger shared photos of malfunctioning in-flight entertainment systems, adding to the airline’s list of recent controversies.
In conclusion, the incident involving the metal blade in an Air India meal has raised concerns about food safety standards on airlines. With passengers sharing their experiences on social media, airlines are under increased scrutiny to ensure the safety and quality of their in-flight meals. It remains to be seen how Air India will address these issues and regain the trust of its passengers..
presence of metal blade in passenger’s food
Air India confirms
metal blade in airline passenger’s food.