By Trend News Line 2024-05-22 10:48:22.
Background of the Incident
The tragic incident involving Singapore Airlines flight SQ321 took place when the Boeing 777-300ER jet was flying from London to Singapore. The flight was 10 hours into its journey, cruising at an altitude of 37,000 feet, when it encountered severe turbulence caused by thunderstorms over the Indian Ocean. The sudden turbulence led to the aircraft plunging 6,000 feet in just five minutes, resulting in chaos and injuries among the passengers and crew on board.
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Apology from Singapore Airlines CEO
Following the harrowing ordeal, Singapore Airlines CEO Goh Choon Phong issued a heartfelt apology for the traumatic experience that passengers endured. He expressed his deepest condolences to the family and loved ones of the deceased passenger and acknowledged the gravity of the situation. Phong assured that the airline is fully cooperating with authorities in their investigations and will provide all necessary assistance to those affected by the incident.
Passenger’s Eyewitness Account
One of the passengers on board the ill-fated flight, identified as Jerry, recounted the terrifying moments when the turbulence hit. He described it as the worst day of his life, with passengers being thrown around the cabin, sustaining injuries, and chaos ensuing. Despite the chaos, Jerry praised the efforts of the airline staff in tending to the injured and maintaining calm during the crisis.
Tragic Loss of a Passenger
The flight also saw the tragic loss of 73-year-old British grandfather Geoffrey Kitchen. A seasoned traveler embarking on a six-week tour of Asia and Australia with his wife Linda, Kitchen is suspected to have suffered a fatal heart attack during the turbulence. Fellow passengers with medical training attempted to save his life, highlighting the bravery and compassion shown in the face of adversity.
Investigation and Support
The Transport Safety Investigation Bureau of Singapore has launched an investigation into the incident to determine the root cause of the turbulence and prevent such tragedies in the future. Meanwhile, the airline continues to provide support and assistance to the passengers and crew members affected by the traumatic flight. The focus remains on ensuring the well-being and recovery of those involved in the unfortunate event..
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